Shipping

Processing time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). During product launches or seasonal peaks, processing may take a little longer.

Shipping options and delivery windows

Shipping methods, rates, and estimated delivery windows are shown at checkout. Delivery estimates begin after your order has been processed and shipped.

• Domestic (U.S.): Most orders arrive in 2–7 business days after shipment.
• International: Delivery times vary by destination and carrier, often 7–21 business days.

Tracking

When your order ships, you will receive a confirmation email with tracking details. If you do not see it, check spam/promotions or email us and we will help.

Address changes and order edits

If you need to change an address or edit an order, contact us as soon as possible at hello@doubletake.style. Once an order has shipped, we may not be able to make changes.

Duties, taxes, and international fees

International orders may be subject to import duties, taxes, and fees charged by your local government. These charges are the customer’s responsibility and are not included in the item price or shipping cost unless explicitly stated at checkout.

Lost, delayed, or damaged packages

If your package is marked delivered but you cannot locate it, please check with neighbors or your building staff first. Then email us within 7 days of the delivery scan so we can assist with a carrier inquiry.

If your order arrives damaged, email us within 48 hours of delivery with photos of the packaging and item(s).